Data Collection Practices

We gather and manage various personal information types, including:

2. Your Information Usage

Your personal information is used for these key purposes:

  • Service Provision (Contract Fulfillment):
    • We handle the processing and management of your vehicle rental bookings and agreements. This includes verifying your identity to confirm that you meet our rental criteria. We also oversee the collection and return of vehicles, as well as the processing of payments, deposits, and any applicable charges.
  • Customer Communication for Service Fulfillment and Engagement:
    • Delivering booking confirmations, updates, and essential rental details. Addressing your questions and offering customer support. Informing you of any changes to services or policies.
  • Marketing Consent and Legitimate Interest in York:
    • We will send promotional offers, newsletters, and service updates only with your consent or legitimate interest. You may opt out at any time.
  • Service Enhancement for Customer Benefit:
    • Evaluating website interactions to refine user experience and functionality. Conducting assessments to improve our vehicle fleet and services.
  • Legal Compliance in York Car Hire:
    • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms of service.

Information Sharing Practices

Sharing Your Information

  • Service Partnerships: We collaborate with third-party companies, including payment processors and IT support, to provide our services. These partners are required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Standards

We take necessary steps to safeguard your personal information from unauthorized access, changes, disclosure, or loss. This includes using encryption, implementing access controls, maintaining secure servers, and conducting regular security evaluations. Despite these measures, no method of online transmission or electronic storage can guarantee absolute security.

Data Retention Practices

We retain your personal information for the duration required to achieve the purposes for which it was collected, including compliance with legal, accounting, and reporting obligations. The length of retention will differ based on the specific type of information and the circumstances surrounding its processing.

Your Rights in York

Your rights under UK data protection law

  • Accessing Your Information: Obtain a copy of your personal information records.

Contact us below to exercise your rights.

Cookies and Tracking Practices

Our website employs cookies and similar technologies to improve your browsing experience, analyze visitor traffic, and customize content. You have the option to adjust your cookie preferences directly in your browser settings, allowing for greater control over your online experience while using our services.

Policy Changes

We may revise this Privacy Policy from time to time to address changes in our practices or legal obligations. Any updates will be published on this page, accompanied by a new "Last Updated" date. Regularly reviewing this policy is advisable to stay informed about our privacy practices.

York Car Hire Support

For inquiries regarding our Privacy Policy or data practices, contact us:

York Vehicle Hire Services
Clifton Moor Drive, York, YO30, North Yorkshire, United Kingdom
Contact Number:: 443332100115